Privacy Policy

Effective Date: October 8, 2026

BirdDog Logistics Group LLC (“BirdDog Logistics Group,” “BirdDog,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit BirdDogLogisticsGroup.com, request a freight quote, communicate with us, use our transportation services, or interact with our website and related services.

By using our website or providing information to BirdDog Logistics Group, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Contact Information

  • Name

  • Company name

  • Email address

  • Telephone number

  • Business address

  • Billing information

Freight and Shipment Information

  • Origin and destination locations

  • Pickup and delivery information

  • Commodity descriptions

  • Shipment weight and dimensions

  • Pallet or piece counts

  • Equipment requirements

  • Freight class

  • Special handling requirements

  • Shipment reference numbers

  • Tracking information

  • Other information necessary to quote, book, manage, or deliver freight

Carrier and Vendor Information

If you are a motor carrier, transportation provider, vendor, or business partner, we may collect information needed to evaluate, establish, and manage our business relationship with you.

Communications

We may retain information contained in emails, quote requests, support requests, claims, phone communications, website inquiries, and other correspondence with BirdDog Logistics Group.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, website hosting technologies, and similar technologies.

This information may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referring website

  • General geographic information

  • Website interactions

  • Cookie and device identifiers

We may use this information to understand how visitors use our website, improve website performance, maintain security, and improve our services.

3. How We Use Information

BirdDog Logistics Group may use information we collect to:

  • Respond to freight quote requests

  • Provide transportation pricing

  • Arrange and coordinate transportation services

  • Book freight

  • Track shipments

  • Communicate shipment updates

  • Coordinate carriers and transportation providers

  • Provide customer support

  • Process freight claims

  • Manage billing and accounting

  • Respond to inquiries

  • Maintain customer and carrier relationships

  • Improve our website and services

  • Protect against fraud, misuse, or unauthorized activity

  • Comply with legal, regulatory, contractual, and insurance requirements

  • Maintain business records

  • Send relevant business communications when appropriate

We do not use information for purposes materially unrelated to our logistics and business operations without appropriate notice or consent.

4. How We Share Information

BirdDog Logistics Group may share information when reasonably necessary to provide transportation and logistics services.

This may include sharing information with:

  • Motor carriers

  • Freight carriers

  • Freight forwarders

  • Drayage providers

  • Warehouses

  • Transportation agents

  • Technology providers

  • Transportation management system providers

  • Payment and accounting providers

  • Insurance providers

  • Claims administrators

  • Customs or international transportation resources when applicable

  • Professional advisors

  • Government or regulatory authorities when legally required

Shipment-related information may be provided to transportation partners when necessary to quote, schedule, manage, track, or complete a shipment.

We do not sell personal information to third parties for monetary compensation.

5. Transportation Technology and Third-Party Platforms

BirdDog Logistics Group may use third-party technology platforms to support freight quoting, booking, shipment management, tracking, carrier management, communications, and other logistics functions.

When you access a third-party platform through our website, information you provide may also be subject to that third party's privacy policy and terms of service.

BirdDog Logistics Group is not responsible for the privacy practices of independently operated third-party websites or platforms.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Operate website functionality

  • Remember user preferences

  • Understand website traffic

  • Measure website performance

  • Improve visitor experience

  • Maintain website security

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how portions of the website function.

7. Email Communication

When you contact BirdDog Logistics Group through one of our business email addresses, we may retain your contact information and correspondence for business purposes.

Examples include communications sent to addresses used for:

  • Freight quotes

  • Pricing

  • Booking freight

  • Shipment tracking

  • Customer support

  • Carrier services

  • Claims

  • Accounting

  • Sales

  • Freight forwarding

  • Specialized transportation

  • Expedited transportation

  • Full truckload transportation

  • LTL transportation

You may request that we stop sending non-essential marketing communications at any time.

Operational communications related to active shipments, invoices, claims, accounts, or existing business relationships may still be sent as necessary.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services

  • Manage customer and carrier relationships

  • Maintain shipment records

  • Resolve claims or disputes

  • Meet accounting requirements

  • Meet contractual obligations

  • Protect our legal rights

  • Comply with applicable laws and regulations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

BirdDog Logistics Group uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, email communication, website, or electronic storage system can be guaranteed to be completely secure.

Please avoid sending passwords, payment card information, or other highly sensitive information through ordinary email unless specifically requested through an appropriate secure process.

10. Your Privacy Choices

Depending on applicable law and your relationship with BirdDog Logistics Group, you may have the right to request that we:

  • Provide information about personal information we maintain about you

  • Correct inaccurate information

  • Delete certain information

  • Limit certain uses of information

  • Stop sending marketing communications

Some information may need to be retained for legal, contractual, accounting, transportation, claims, security, or legitimate business purposes.

To submit a privacy-related request, contact us using the information below.

11. Children's Privacy

BirdDog Logistics Group provides commercial transportation and logistics services and does not knowingly collect personal information from children under 13 through our website.

If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to remove it.

12. Third-Party Links

Our website may contain links to third-party websites, transportation platforms, customer portals, carrier portals, social media platforms, or other external services.

Those websites operate independently from BirdDog Logistics Group and may have their own privacy policies.

We encourage users to review the privacy policies of third-party services before providing information to them.

13. Business Transfers

If BirdDog Logistics Group is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

14. Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Comply with court orders or legal processes

  • Protect BirdDog Logistics Group

  • Protect our customers, carriers, partners, or others

  • Investigate suspected fraud or illegal activity

  • Enforce agreements or policies

15. Changes to This Privacy Policy

BirdDog Logistics Group may update this Privacy Policy periodically as our business, website, technology, or legal requirements change.

The revised policy will be posted on this page with an updated effective date.

We encourage visitors to review this page periodically.

16. Contact BirdDog Logistics Group

Questions regarding this Privacy Policy or our privacy practices may be directed to:

BirdDog Logistics Group LLC
Tempe, Arizona
Nationwide Service

Email: Info@birddoglogisticsgroup.com
Support: Support@birddoglogisticsgroup.com
Phone: 618.967.5955
Website: BirdDogLogisticsGroup.com